Gaming Experts Ready to Help

Got a burning question about a complex strategy game? Need advice on the perfect dice set for your next RPG session? Or perhaps you're simply looking for the next board game to ignite your game night? Our passionate team of gaming specialists is dedicated to providing you with personalized, expert assistance.

We pride ourselves on quick response times and comprehensive product knowledge. Whether it's about product details, order inquiries, or just sharing some pro tips, we're here to ensure your GameVault experience is nothing short of epic.

Send Us Your Inquiry Browse FAQs
Friendly team members collaborating in a vibrant gaming environment with board games and accessories
Our team, ready to level up your gaming experience.

Tell Us How We Can Help

Fill out the form below with your questions or comments. Our specialists aim to respond within 24-48 business hours.

Quick Answers to Common Questions

Before you send us a message, check out our frequently asked questions. You might find your answer here and get back to gaming even faster!

Standard shipping typically takes 3-7 business days across North America. Costs vary by order size and destination, calculated at checkout. Expedited shipping options are also available for those urgent game nights!
Absolutely! We offer a 30-day satisfaction guarantee on most items. Products must be in new, unopened condition for a full refund. Please review our full Returns Policy for details.
Consider your group's size, preferred complexity, and theme! Our product descriptions include player counts, age recommendations, and play times to guide you. For personalized advice, use the inquiry form or check out our blog posts on game recommendations!
We take data privacy very seriously. All information submitted through our form is encrypted and handled in accordance with our Privacy Policy. Your gaming secrets are safe with us!

Meet Your Gaming Advisors

Our team isn't just selling accessories; we're immersed in the world of board games, just like you! Get to know the passionate minds behind GameVault who are eager to share their expertise.

Alex, Strategy Game Specialist
Alex "The Architect" Chen

**Specialization:** Deep-strategy board games, war games, and intricate Eurogames. Alex has competed in national tournaments and loves dissecting complex rule sets.

Favorite Game: Twilight Imperium 4th Edition

Maya, Family & Party Games Expert
Maya "The Maestro" Singh

**Specialization:** Family-friendly games, cooperative experiences, and party games that bring everyone to the table. Maya specializes in making gaming accessible and fun for all ages.

Favorite Game: Ticket to Ride

David, RPG & Accessories Guru
David "The Dice Sage" Patel

**Specialization:** RPG accessories, premium dice sets, custom components, and organization solutions. David's always on the hunt for the perfect upgrade to any game setup.

Favorite Accessory: Solid Brass Dice Set

What Happens Next

Once you hit 'Send Your Inquiry', here's what you can expect:

  • Instant Confirmation: You'll receive an immediate email confirming your inquiry submission with a unique reference number.
  • Expert Review: Our team reviews your message to route it to the specialist best equipped to help you. Our typical response time is 24-48 business hours.
  • Personalized Response: Expect a detailed, helpful reply directly to your inbox with solutions, recommendations, or further questions.
  • Need Urgent Help? For order changes or urgent issues, please call us directly during business hours: 1-800-GAMVLTZ.